Welcome to the Tribe! Here are some frequently asked questions that may help you get answers you're looking for:
Q: What is your return policy?
A: If your order is received damaged in any way, we'd love to replace it! Please contact us within 14 days for an exchange. In order to keep everyone safe, and for sanitary reasons, we don't accept refunds at this time.
Q: How long does shipping take?
A: Shipping times vary depending on your location and the shipping method you choose. However, you should receive your order withing 5-7 days.
Q: How do you ship?
A: We ship via USPS
Q: Can I track my order?
A: Yes! You will receive a tracking number via email once your order has shipped.
Q: Do you offer international shipping?
A: Unfortunately, we are currently only shipping within the United States.
Q: How can I contact customer service?
A: You can contact our customer service team by emailing us at firstname.lastname@example.org. We typically respond within 24 hours.
We hope this FAQ page has been helpful! If you have any additional questions, please don't hesitate to contact us at email@example.com